Privacy Policy

Last Updated: July 2026

Your privacy is important to us. At The Front Row Union (The FRU) we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The Front Row Union is the data controller responsible for your personal data. If you have any questions about this privacy policy or our privacy practices, please contact us via our Contact Us page.

2. Information We Collect and How We Use It

We only collect information about you if we have a reason to do so—for example, to provide our services, to communicate with you, or to make our services better. We collect information in three ways:

A. Information You Provide to Us

The Front Row Union Membership:
When you register for an account to access subscription content, we require basic information including your name, email address, and username.

  • Purpose: To manage your account, provide access to restricted content, and contact you regarding membership changes.
  • Lawful Basis: Performance of a contract.
  • Management: You can view and update this information in your registered user profile. It is your responsibility to ensure the information is accurate.

Payment Information:
If you purchase a subscription, you will provide payment information. We do not store your full credit card details on our servers.

  • Purpose: To process subscription payments.
  • Lawful Basis: Performance of a contract.
  • Processors: Payments are securely processed by Stripe or PayPal, governed by their respective privacy policies.

Other Interactions:
If you enter a competition, sign up for a newsletter, or contact us for support, we collect the email address and information you provide.

  • Purpose: To fulfill your specific request.
  • Lawful Basis: Consent or Legitimate Interests.

B. Information We Collect Automatically

Like most website operators, The FRU collects non-personally-identifying information that web browsers and servers typically make available.

  • Data collected: Browser type, language preference, referring site, date and time of request, and Internet Protocol (IP) addresses.
  • Purpose: To better understand how visitors use our website, ensure site security, and protect against brute-force attacks.
  • Lawful Basis: Legitimate Interests (site security and analytics).

3. Cookies and Tracking Technologies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.

We use cookies to help us identify and track visitors, their usage of the website, and their website access preferences. You can manage your cookie preferences at any time using the “Manage Consent” button located at the bottom of our website.

We use the following third-party services which may set cookies:

  • Google Analytics 4 & Google Site Kit – For aggregated site traffic analysis.
  • Google AdSense – To serve relevant advertisements. The DoubleClick cookie allows Google to show ads based on your visit to our site and other sites on the internet.
  • Jetpack (WordPress) – For site statistics, performance enhancements, and security monitoring.
  • Akismet – For spam protection on forms.
  • Restrict Content Pro – Sets functional session cookies to keep you logged into your membership account.
  • Stripe / PayPal – Set necessary cookies to process secure payments during checkout.
  • Complianz – Remembers your cookie consent choices.

4. Sharing of Information

We do not sell or rent your personal information to anyone. We only share information in the following limited circumstances:

  • Third-Party Vendors: We share information with third-party providers who need to know information about you in order to provide their services to us (e.g., Stripe/PayPal for payments, Google for analytics/ads). These vendors have agreed to privacy commitments.
  • Legal and Regulatory Requirements: We may disclose information in response to a Summons for Production, Court Order, or other governmental request.
  • To Protect Rights: We may disclose information when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of The FRU, third parties, or the public at large.
  • Business Transfers: If The FRU, or substantially all of its assets, were acquired, user information would be one of the assets transferred to a third party.

5. International Data Transfers

Some of the third-party services we use (such as Google and Stripe) may store data on servers located outside the UK or European Economic Area (EEA). By using our site, you acknowledge that your information may be transferred to these locations. We ensure that our partners use appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

6. Data Retention

We keep your personal information only for as long as we need it for the purposes for which it was collected:

  • Membership data: Kept for the duration of your active subscription, plus a reasonable period afterward to allow for easy reactivation.
  • Payment records: Retained for up to 7 years to comply with UK tax and accounting laws.
  • Analytics data: Retained in aggregated form.

7. Your Data Protection Rights

Under the UK GDPR, you have several rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data, subject to certain legal exceptions (e.g., tax records).
  • Right to Restrict Processing: You can ask us to suspend the processing of your data.
  • Right to Data Portability: You can request your data in a structured, commonly used format.
  • Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Where you have provided consent (e.g., for cookies or newsletters), you can withdraw it at any time.

To exercise any of these rights, please contact us via our Contact Us page.

8. Complaints

If you have a concern about how we handle your data, we would appreciate the opportunity to resolve it with you directly. However, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

9. Privacy Policy Changes

Although most changes are likely to be minor, The FRU may change its Privacy Policy from time to time, and in The FRU’s sole discretion. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.